SERVICE - GUIDE Dear guest!
We welcome you to our hotel and would like to give you some tips for a pleasant stay.
A
AIRPORT
W. A. airport, Salzuburg Tel. 0043/ 662/ 85800
Franz- Josef- Strauß airport, Munich - Operator Tel. 089/ 975 - 00
AIRPORT TRANSFERT
Taxi Angerer, Berchtesgaden
Tel. 08652/ 964900
Taxi Aschauer, Berchtesgaden
Tel. 08652/ 3518
ALPINE CLUB
at the entrance to the spa garden, Berchtesgaden Tel. 08652/ 2207
ANNIMAL PARK
Hellbrunn Zoo in Grödig near Salzburg
ARRIVAL AND DEPARTURE
Our rooms are at your disposal for arrival as of 4. p.m.
On departure day we ask you to vacate the room until 10.30 a.m.
B
BABY BEDS
Please contact the reception desk if you wish one
BANK
Sparkasse Unterstein branch Tel. 08652/ 69227
Raiffeisen - Volksbank Schönau Tel. 08652/ 2267
BATH TOWELS
Bath and sauna towels are available at our reception desk
Please return the towels to the reception desk as well
BATHROBE
Can be borrowed at the reception desk (10,-€ deposit)
Please also return here
BICYCLES
You can store your own bicycles in our bicycle basement (ski basement). You can also deposit your hiking equipment here
BIKE RENTAL
Sunkler Alois Schornstraße 2 Schönau/Unterstein Tel. 00449/ 015773222500
Sport M + R Brandner, Bergwerkstr.52, Berchtesgaden Tel. 08652/ 1434
BILLARD
Billard-Bistro, Casino Seestraße, Königssee Tel. 08652/ 64334
BODY CARE PRODUCTS
a small selection is available at reception
BREAKFAST
from 7.30 - 10.00 a.m. the breakfast buffet is available for our guests to start the new day. We take the liberty of reserving a fixed place for you for breakfast. Please speak to our service staff about this on the first morning. Please note that smoking is not allowed in the breakfast room.
Bus
Information about the bus connections is available at the reception (with you spa card you can travel free of charge on all lines in the Berchtesgadener Land)
C
CAR (BREAKDOWN)
Towing and breakdown service, Berchtesgaden Tel. 08652/ 64140
CAR RENTAL
Fa. Buchwinkler, Berchtesgaden Tel. 08652/ 94900
Fa. Köppl, Berchtesgaden Tel. 08652/ 2615
CARRIGE RIDE
Registration and information at Familie Geisler, Schönau Tel. 0151/ 12865189
CASINO
Casino Bad Reichenhall, Wittelsbacherstraße 17, Tel. 08651/ 9580 - 0
Casino Salzburg - Schloß Kleßheim A- 5071 Wals Siezenheim Tel. 0043/ 662/ 85 44 55
CHARGES/ ADAPTER ON REQUEST
different types are available at the reception desk
CHURCH
You can find out about service times at the reception desk
CINEMA
Cinema at the Kur- und Kongresshaus Tel. 08652/ 6556911
COFFEE and CAKE
available as from 2.p.m in our restaurant or also on our sunny terrace
COSMETIC
Simone Heil, Schönau Tel. 08652/ 964380
Anita Schuster, Schönau Tel. 08652/ 657922
CROSS COUNTRY SKIING
the current information about the snow conditions an the groomed cross - country skiing trails you can demand at the reception desk
D
DAILIES
You can buy a large selection at the nearby fuel station
DENTIST
Dr. Heipmann, Artenreitring 1a, Schönau Tel 086527/ 61450
Dr. Reif, Graf- Arco- Str. 1, Schönau Tel. 08652/ 66333
DISCO
Kaserbar Königssee, Tel. 08652/ 3755
DOCTOR (CHILDREN)
Dr. Michael Horn Achenweg 1 83471 Schönau am Königssee Tel. 08652/ 948990
DOCTOR (EYES)
Dr. Steimer Rudolf Griesstätterstraße 1 83471 Berchtesgaden Tel. 08652/ 2111
DOCTOR ( GENERAL)
Practice of Dr. Torka/ Dr. Wienert Artenreitring 1a, Schönau Tel. 08652/ 63160
Practice of Dr. Reichelt Oberschönauer Str. 29, Schönau Tel. 08652/ 5477
DOCTOR (NECK- NOSE -EARS)
Dr. Schramm Annette Weihnachtsschützenplat 21/2 83471 Berchtesgaden Tel. 08652/ 948833
DOCTOR (ORTOPAED)
Dr. med Michael Koller Locksteinstraße 16 83471 Berchtesgaden Tel. 08652/ 64567
Dr. med. Andreas Lindner Locksteinstraße 16 83471 Berchtesgaden Tel. 08652/ 5454
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E
EMMERGENCY SERVICE
During the night you can reach the hotel management in case of emergency under the number 311 Medical rescue coordination centre 08652/ 19222
ENTRANCE
and opening hours:
For security purposes the hotel entrance is closed from 10 p.m. Should you want to come later, please take along the room key with you.
This key locks/ unlocks the rear entrance to the parking lot
EXCURSIONS
Beautiful excursions with bus company Schwaiger, Schönau Tel. 08652/ 2525 Prospectus, information, registration and tickets at the reception desk
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F
FITNESS
Clever Fit sport studio, am Trifftplatz 2, Berchtesgaden Tel. 08652/ 948571
FUEL STATION
ARAL Zange at the parking lot Königssee Tel. 08652/ 95630 Liquid gas filling station Benischke, Schönau Tel. 08652/ 94910
FLOWERS
Flowers for any occasion can be ordered through the reception desk
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G
GAMES
different parlour games are available at our reception
GUEST QUESTIONNAIRE
We would appreciate it if you could take a few minutes to fill it out.
GOLF
9 - hole - course, Salzbergstr. 32, Berchtesgaden Tel. 08652/ 2100
H
HAIRDRESSER
Salon Graf, Krennstraße, Schönau Tel 08652/ 64919
Salon Hinterbrandner, Untersteiner Str, Schönau Tel. 08652/ 2858
HIKING
In our Alpine National Park you will find an extensive and mangnificent hiking area. Large hiking maps are available at the reception - Price: 7, --- euro
HOTEL RECEPTION
and reception open darly from 7.30 a.m. - 8.00 p.m. Reception desk can be reached via the home telephone = please dial 9
I
INFO
You will find information and brochures at the reception desk
INTERNET
W- Lan access data can be purchased at the reception desk
Internetcafe, Königsseer Str., Berchtesgaden – open from 9.00 a.m. – 8.00 p.m.
IRONING SERVICE
Please register this at the reception
K
KLINIK ( COUNTY)
Berchtesgaden, Locksteinstraße, Tel 08652/ 570
KLINIK (COUNTY) BAD REICHENHALL
Riedelstraße 5 Tel. 08651/ 7720 83435 Bad Reichenhall
L
LAUNDRY SALON
Self - service launderette in the Wittelsbach Maximilianstr, 16 Berchtesgaden - from 8.00 a.m. until 9.00 p.m.
LETTER BOX
We will gladly accept your mail at the reception desk and post it for you
LETTERMARKS
you can get at the reception
LOTTO - and TOTO ACCEPTANCE
Koll, Oberschönauer Str. 25, Schönau Tel. 08652/ 2422
LUGGAGE SERVICE
Please register at the reception desk
LUGGAGE (out of the house)
Collection and delivery: Hermes Versand Tel. 01805/ 4884
M
MASSAGES
Bärbel Schröer in our house
Tel. +49(0)1705222662
MEDICAL ASSISTANCE SERVICE Tel: 116117
MINIGOLF
at the Seealm – ca. 300 meters away from the hotel
MOUNTAIN GUARD
Berchtesgaden Tel. 08652/
1515
MUSEUMS
Coat of arms museum in Berchtesgaden
Romy Schneider´ s home, at Königssee Information is available at the reception
P
PAYMENT
You can settle your hotel bill conveniently in cash or by EC card.
PETS
We ask for your understanding that pets are not allowed.
PHARMACY
Grünsteinapotheke, Artenreitring 1 a, Schönau Tel. 08652/ 96390
Bahnhofapotheke, Berchtesgaden Tel. 08652/ 3237
PHYSIOTHERAPY
Walter Guschl, Schönau Tel. 08652/ 66236
PILLOW SELECTION
bolster, croissant pillow, 40cm x 40cm, anti allergik pillow and different blankets for additional pillow and blankets please ask at the reception desk
POLICE
Berchtesgaden police department Tel. 08652/ 94670
POST
We are happy to accept your mail at the reception desk
POST AGENCY
In the town hall, Schönau Tel. 08652/ 9680 - 64
R
RADIO
different channels are freely selectable
RAILWAY STATION
Berchtesgaden DB
Ticket sales and information, travel service Tel. 08652/ 11861
Timetable information Tel. 0800/ 150 7090
RECEPTION DESK
open from 6.30 until 10.30 a.m
RED CROSS
Berchtesgaden, Tel. 08652/2617
RESTAURANT (non smokers only)
warm kitchen from 11.30 a.m. until 2.00 p.m. and from 5.30 until 8.30 p.m.
RIDING
Reiterhof Frechenlehen, Fam. Hirtl, Frechengraben 10, Schönau Tel. 08652/ 1402 oder 0171/ 7056244
Seepferdchenhof, An der Seeklause, Königssee Tel. 0171/ 5772241
Reiter- und Lamahof Phoenix, Marktschellenberg/ Scheffau Tel. 08650/ 984881
ROOM CLEANING
is executed dayly by your room maids!
S
SAFE
You will find a safe in you wardrobe
SAUNA
free use daily - please register at the reception in the morning
SECURE LUGGAGE STORAGE FOR GUESTS
Please register at the reception desk
SEWING TOOLS
you can get at the reception
SHOEWEARER
can be found in your hotel wardrobe.
SHOESHINE MACHINE
is available in the basement. Different colured shoeshine untensils are availabe at the reception desk
SKI RENTAL
Treff Aktiv at the Jennerbahn Tel. 08652/ 66710
SKI BASEMENT
You can store you ski equipment in our ski basement (also accessible via the
outside staircase!)
SWIMMING POOL
Watzmanntherme in Berchtesgaden Tel. 08652 / 94640
Outdoor pools: Schornbad in Schönau Aschauerweiher - Naturbad in Bischofswiesen
T
TAXI
Radio taxi Tel. 08652/ 4041
TELEFAX
Faxes can be sent via the reception desk. We charge you 1,-- Euro per page
TELEPHONE
Your room telephones has direct dialing. In order to make a call, please first press 0 after lifting the handset. For 1 call unit we charge 20 cents.
TELEVISION
the colour TV set has cable TV. Please see the seperate program overview for the various channels
TENNIS
Tennis courts at the Schneewinklschule, Schönau tennis friends Schönau Tel. 08652/ 1523
Berchtesgaden tennis club, Salzburger Str. 34, Berchtesgaden Tel. 08652/ 3839
THEATER
Bauerntheater Berchtesgaden Tel. 08652/ 2858
TOURIST and KONGRESSHOUSE
Berchtesgaden Tel. 08652/ 9445340
TOURIST CARD
At arrival you receive the room key and the tourist card with your documents. A deposit of 5, --€ will be charged for this.
Please return the spa card with the key at departure - the deposit paid will be refunded.
TOURIST HOUSE
Schönau Tel. 08652/ 61453
TOURIST INFORMATION
Touristinfo Schönau, Rathausplatz 1, Tel. 08652/ 1760 and Touristinfo Königssee Seestraße 3, Tel. 08652/ 655980
TOWEL CHANGE
Please decide for your yourself for the sake of the evironment - Towel on the floor: Please replace Towel on the holder: I will use it again!
U
UMBRELLA
You can borrow an umbrella against deposit
( 5, --- euro) at the reception desk.
W
WELLNESS
Wellness - Treff, Schönau, Untersteiner Str. 35 Tel. 08652/ 657 922
WAKE UP ALARM
You can program your desired wake up time directly on your phone. Pick up the handset, dial 60 and then the desired time (example for 5:30 a.m. : 60 0530 - the time entry must have 4 digits!) You will definatly be woken up at the desired time!
WARMING BEDS
from 2 p.m. until 8. p.m. in the sauna area
WHIRLPOOL
You can find a spacious whirlpool tub in the basement. You can buy the coins for the whirlpool at the reception desk (6, -- euro for 2 pcs.)
Of course we give our best to let our guests enjoy a restful and pleasant stay. However, if you should have nevertheless special requests, please let us know!
This note is on the laundry bag in the dresser.
Dear guests we kindly ask you to put your dirty laundry in the laundry bag provided. The return time is to be clarified after consultation with the ladies at the reception, thank you.